ROSS CONTROLS is proud to announce that it now offers a new online ordering option for distributors and direct clients in the United States. This new capability allows them to enter purchase orders into ROSS’ system at any time, 24 hours a day. Distributors can then check the status of any open purchase orders (even if placed via fax, email or phone) allowing quick feedback for customers.
Online ordering through ROSS’ website is simple: distributors request an account and user ID through their inside sales representative and proceed to order (direct clients input credit information before ordering). Once logged in, they will be able to place an order and review scheduled delivery dates.
The system provides an order template capability for repeating or blanket orders, thus reducing time spent manually entering data. Multiple users can be assigned to one account so that various people can have access to order placement or status information. These features help make ordering and tracking more convenient and provide flexibility for the distributors.
The ROSS online ordering system will also accept orders from United States-based customers who do not have an existing distributor relationship. They may create an account and user ID and place credit card orders; they will subsequently notified of their local distributor who will then follow up with the client.